Only one in ten employees access workflow automation tools

Only one in ten employees access workflow automation tools

Despite the fact that 3 out of 4 workers say that automation improves their day-to-day, most Spanish companies have not yet done their homework in this regard.
Automation helps companies and their employees so that their more mechanical tasks can practically be carried out by themselves and they can focus on other types of tasks. However, Spanish organizations still have a long way to go when it comes to automating workflows.

This is one of the main conclusions that can be drawn from a study carried out by Opinium and promoted by Ricoh , for which the opinions of half a thousand workers in Spain were taken into account.

There are 76% of employees in our country who believe that the automation of processes improves their work , which represents a fairly large change compared to the most skeptical attitudes towards the digitalization of jobs prior to the pandemic.

However, companies are not making these technologies available to their workforces at the rate that their welcome could absorb. Only 14% of workers would have access to workflow automation tools . In addition, 43% indicate that there has been no change in their company’s investment in tools to automate tasks or processes during the last year.

No fear of automation

On the other hand, 57% of respondents believe that they would be more productive if the administrative burden was not so high , something that can be reduced with automation. The overload of manual processes and multiple platforms can frustrate talented workers and be a factor in seeking opportunities elsewhere.

At a time when companies are trying to encourage workers to return to the office, it is essential to establish processes that facilitate this transition. However, more than half of Spanish workers (54%) consider that the budget invested in job reservation systems and meeting rooms has not changed.

“Gone are the times when people feared being replaced by robots, since they have found an ally in automation to free themselves from the most tedious tasks. The value of technology and robotization, when implemented effectively, save time to focus on more important activities , “says Ramon Martin, CEO of Ricoh for Spain and Portugal.

“Ultimately, if organizations don’t integrate automation into their long-term hybrid working strategies, they could be missing out on an important opportunity to improve operations while increasing the engagement, satisfaction and productivity of the entire workforce. When companies focus on their core business and employees focus on what they do best, we manage to maximize business efficiency”, adds the manager.

Rachel Maga
Rachel Maga is a technology journalist currently working at Globe Live Media agency. She has been in the Technology Journalism field for over 5 years now. Her life's biggest milestone is the inside tour of Tesla Industries, which was gifted to her by the legend Elon Musk himself.