The steps to send to repair Nintendo Switch orders to Nintendo itself officially and out of warranty
Nintendo Switch is an excellent console that has a catalog of games that anyone can fall in love with. However, every console, no matter how good, has its downsides, and in the case of Switch, that downside It’s how easy it is for Joy-Cons to give errors after dozens of hours of play. The most common error is the Joy-Con drift, what is this the game detects that the joystick is moved/actuated even when you are not touching it, which greatly affects the gaming experience.
How to Fix the Nintendo Switch Joy-Con
Can we really do it for free?
This type of error in the Nintendo Switch Joy-Con could be repaired without any problem by Nintendo officially, and if, it’s free! The only problem is that It should be under warranty. However, very recently the Japanese company announced that throughout Europe, the UK and Switzerland It can be sent for free repair even out of warranty. Come on, yeah, yeah Yes, they can be sent at any time to be repaired for FREE. In this post I will explain how can you send step by step. Although first, requirements!
Which countries can send Joy-Cons for repair for free?
North America, Latin America, United Kingdom, European Economic Area and Switzerland. European Economic Area countries include Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece , Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, as well as Iceland, Liechtenstein and Norway.
Can they refuse any repair?
Yeah, may refuse repairs on Joy-Con whose error originates from an unofficial change (for example, if you opened the Joy-Con to touch something inside, and in doing so, you broke something).
Steps to Send Joy-Con to Nintendo for Repair
- First of all, you must be clear that your Joy-Con is faulty and the lever does not work well. You can try calibrating the Joy-Con lever in the Nintendo Switch Joy-Con settings itself.
- When you know clearly that something is wrong and needs to be fixed, access this page, What is Nintendo Technical Support?
- Choose the option Joy-Con controllers
- Choose the option that most closely resembles the error your controls are encountering
- It will tell you a series of tips to try repair the controller by yourself. If no effect, go to the bottom of the page and select “No, I want to request a repair”
- Check the option that you are over 18 and continue
- Now you will have to enter a series of data, like him serial number of your Nintendo Switch/Joy-Con, and when do you want They pick up the Joy-Con at your place
- On the day of your choice, a delivery company will come to your location to pick up the Joy-Con you wish to repair
they will send you an email with all the instructions to follow, ranging from pack your Joy-Con very well until you write the repair order number on the package. The instructions are those in the following image which, as I said, They will send it to you in an email when you have already requested the repair.
After that, a delivery company will pick up the package from you on the chosen day and take care of shipping it to Nintendo. They will keep you informed of the repair process by email, so keep an eye on the email. Likewise, it will take a few days to return them to you fully repaired and free of charge.