Talent retention: when a bank becomes an ideal place for professional development

Since 2002, the consulting firm Great place to work prepares a report in which it determines what are the best places to work in argentina. One of the companies that stood out this year is Macro Bank: ranked 12th in the ranking of companies with more than 1,000 employees.

“The transformation process we are facing implies that proximity with our customers is important, but also with the people who work in our teams. We are committed to the development of our employees,” said its managing director, Gustavo Manriquez.

In this sense, Banco Macro also constantly carries out its own analysis of its working atmosphere. This is a survey that measures the indicator of confidence, a fundamental element for employees to perform and stay motivated.

“As a company, we intend to accompany Argentine men and women to think big. The transformation process we are facing implies that proximity with our customers is important, but also with the people who work in our teams. We are committed to the development of our people in a company where the work environment is based on trust,” added Manriquez.

In order to offer the best possible environment to its employees, one of the aspects in which the bank works concerns the people training who command their teams. In this sense, in 2022, 637 leaders participated in a workshop that involves them in their objective and 1,340 others received training in methodologies to create generative conversations.

It should also be noted that the company has Programs of future managers and officers in branches. Last year, the company recorded 123 new participations and 59 promotions. In this way, he manages to motivate his employees and prepare them when they take on new responsibilities.

Another key aspect is the diversity management. In this area, Macro has developed a virtual learning system to take care of people with disabilities and an Argentine Sign Language (LSA) course. In addition, it has professional insertion programs such as On-the-job training actions there Macro/Acap pedagogical practices.

Also, as part of its initiative to encourage everyone to think bigMacro focuses on the continuity of a stage of organizational redesign in order to achieve a more horizontal structure that allows demonstrating the confidence that the company has in each of its members.

In this sense, the first Agile ecosystem, made up of multidisciplinary teams working according to a new model: more collaborative, flexible, disruptive and autonomous. In addition, the company has six programs with more than 15,000 hours of training in this methodology and an initiative called MacroAgilityin which there are 200 people.

In terms of learningthe company also offers more than 51,000 hours of digital and technical training for central areas and more than 44,000 of Google workspace for the whole crew. Added to this are more than 6,120 open courses and more than 700 annual licenses to participate in educational platforms.

The training proposal is completed by Talento Macro Tour, which consists of workshops, webinars and conversations to present the benefits, training and experiences offered by the bank. In turn, the company has institutional agreements such as UCA, Siglo 21, UCEMA, IAE and Udemy Business and Crehana.

Another crucial element for the motivation of employees is linked to their family. In this regard, the organization proposes benefits such as Children’s Day gifts, school kits, child care grants, adoption or marriage gratuities and economic assistance for those with disabled sons, daughters or spouses.

As for personal incentives, Macro offers discounts at gyms, birth licenses for non-pregnant people, and a ten-day extension for those granted for paternity. It in turn offers advantages related to the services it offers: insurance and specific banking products.

“Today, at 44, we are an Argentinian bank that has a team aware of what we generate as a company and that constitutes a differential force. We continue to grow through our people and what our actions represent in the community and in the country,” Manriquez said.

To learn more about Banco Macro, click here.