- American Airlines will offer a private experience for its Premium customers; will upgrade its fleet of Boeing 777-300ERs with a luxurious new interior, elevating the customer experience on long-haul international routes
American Airlines announced that with new deliveries of its Airbus A321XLR and Boeing 787-9 aircraft, beginning in 2024, the airline will introduce new premium Flagship Suite seats and a reimagined aircraft interior for its long-haul fleet.
Flagship Suite seating will offer customers a premium private experience with a privacy door, chaise longue seating option and more personal storage space in the cabin.
“We’re improving the customer experience throughout their journey with American,” said American’s vice president of customer experience Julie Rath. “The arrival of new long-haul aircraft and the custom seat design of Flagship Suite seats will offer customers a truly private premium experience on our long-haul fleet.”
The Flagship Suite on the Boeing 787-9 offers more comfort with reclining seats and can also be converted to a daybed position.
With the introduction of new interiors on its long-haul aircraft, premium seating in American’s long-haul fleet will grow more than 45% by 2026. American’s Boeing 787-9 aircraft will have 51 Flagship Suite seats and 32 Premium Economy seats , and the airline’s Airbus A321XLR aircraft will feature 20 Flagship Suite seats and 12 Premium Economy seats.
Members of American’s AAdvantage loyalty program will be able to earn miles through everyday activities, like shopping and dining, which they can use to purchase tickets to enjoy American’s new Flagship Suite seating when it debuts in 2024.
American Airlines notes that premium customers will notice that the airline’s signature style will kick off in the redesigned Admirals Club lounges, with the first one opening at Ronald Reagan Washington National Airport (DCA) this fall. Brand elements with sustainable wood designs will be carried from the lounges to American’s redesigned long-haul aircraft.
“In Flagship Suite seating, passengers will be surrounded by comfort and ample floor space and storage areas that they can use to meet their personal needs, whether it’s savoring a delicious meal, enjoying in-flight entertainment or relaxing,” American said. it’s a statement.
In addition, American recalls that it was the first US airline to introduce long-haul Premium Economy seats in 2016 and, in response to customer demand, is adding even more Premium Economy seats to its long-haul aircraft. The new custom-designed Premium Economy seat creates more privacy and doubles the amount of in-seat storage space.