The Diablo IV Early Access Beta has players scrambling to get in the game and try out the next title. Whether you pre-ordered the game months ago or just had a delicious chicken sandwich from KFC, you’ll want to be one of the first to try the game. Being a Blizzard beta, there will obviously be some bugs and server issues during testing. The developers even warned us about it over the weekend. Bug 395002 is a potential issue for people logging into the beta. Let’s see what error 395002 is in Diablo IV and how to fix it.

What is code 395002 in Diablo 4?

Error 395002 plagues fans accessing the Diablo IV beta, and naturally you wonder if you can get around it and join the massacre of Lilith’s minions. Bug 395002 is a character bug that prevents players from seeing or accessing their characters. This usually happens after a disconnect during gameplay and makes it impossible to connect to your character for the time being.

Can you fix error code 395002 in Diablo IV?

Although this error is a bit heavier than the others caused by the server, Blizzard offers a few options to fix it.

  • Log out of the game and then log back in. This will update your hero screen and allow you to see all available heroes.
  • Run the repair tool to repair all damaged game files.
  • Switch to another region of the game and back again to refresh your game cache.
  • Delete the Tools folder to automatically rebuild outdated or corrupted files.

Some players believe that restarting the game or their launcher will fix them. Retrying again and again is essentially the only method to overcome authentication failures. Eventually, you will usually succeed. I thought a little patience might be needed while the bug is in effect.

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