BBVA warns about fake wire transfers How to identify them?

Fake bank transfers have become the new method of fraud and if you are a BBVA customer we explain how to prevent them.

In recent years, the so-called fake transfers have become one of the favorite methods of fraud by criminals, that is why, in Globe Live Media, we will tell you how you can identify them if you have a BBVA account.

According to the National Commission for the Protection and Defense of Financial Services Users (CONDUSEF) warned that around 15 fake transfers or screen scams are detected every week.

Despite the implementation of the Interbank Electronic Payment System (SPEI) to make bank transfers safely, criminals have found a way to deceive their victims with this new modality where they only send screenshots of the supposed transactions.

How to know if a BBVA transfer is fake?

If you want to check whether a bank transfer is correct or false, you should have the name of the bank of the person who is supposedly sending you the money, as well as the reference number and the tracking code.

BBVA Mexico issued the following recommendations for customers to verify whether it is a fake transfer or not:

  • Enter the official website of Banco de México and answer the form where they request: Date of payment, tracking code or reference number, issuing and receiving institution.
  • Monitor the financial movements of your account where you will receive a real time notification of the payment.

It should be noted that BBVA customers who have the application can access their bank transactions at any time and check easily and securely if they have received a bank transfer.

What are unauthorized transfers?

Unauthorized transfers are financial movements that you do not identify when you access your account statement, which can be reflected in:

  • Unrecognized charges.
  • Automatic charges that you have not authorized.
  • Online purchases that you do not recognize.
  • Additional charges to a purchase.
Completing the form that will be given to you at BBVA.

Completing the form that will be given to you at BBVA.

How to recover money from a fraudulent BBVA transfer?

To recover the money from a fraudulent BBVA transfer you must follow the following steps:

  • Complete the form that BBVA will give you.
  • Write a handwritten letter detailing the unrecognized transactions, the date the charges occurred, the amounts and the merchants.
  • BBVA will file this claim.
  • In 30 days you will receive a response to your request, in which they will either return your money or request further information to determine a resolution.

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