The incredible story happened on a bank west of Bogotá How far Hernan Barona pensioner who is battling cancer and is in palliative care, had to arrive in an ambulance and enter the establishments on a stretcher in order to be able to withdraw the money corresponding to him for his Pension.
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According to Hernán Barón’s complaint, in order to withdraw the money to pay the allowances for the care of his illness, he authorized his wife, through a notary, to withdraw her pension. Once the woman approached the bank for the procedure, from the entity, they informed her that it was necessary for Barón to appear personally to withdraw money.
In regards to the refusal of the bankHernán Barón assured that, although he carried out the steps requested by the entity for the withdrawal of the money corresponding to him, the non-authorization of the bank forced him to go to the facilities to carry out the process.
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“They have a number of documents notarized, signed and they come and say no to my wife.”
After the nightmare that Barón had to live and after the videos that generated thousands of comments on social networks, snail news, interviewed Hernán where he expressed that He does not understand why the bank forced him to leave, but it is clear that his situation cannot be repeated.
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Regarding what happened, Hernán said that “it is time to denounce all these critical situations that we, the sick, have to go through in some financial institutions”.
According to Barón, what he had to do affected him, as it was difficult for him to move around due to a recent operation he had undergone and having to move around the site. keen his physical integrity.
“It’s essential because you wear yourself out mentally and physically thinking about things. He had just had surgery and any transfer affects the physical integrity of the person.”
Elsa García, Barón’s wife, also commented on what she had to go through after the bank refused to give her her husband’s money, despite having the documents requested by the bank.
“I said to him ‘so what do I do?’, ‘until he dies?’, he said to me ‘well yes’, I said to him ‘I’m going to file a complaint ‘, he said ‘well, do it,’ then I stopped and told him that I had said, ‘what a waste of time,'” Garcia said.
Although the Barón family managed to withdraw the money from the pension, the bank said what happened was the product of error, so they will investigate and take action.
A bank representative assured him Snail News that “it behooves us to offer our most sincere and profound apologies to our client and his family. What happened corresponds to a particular situation in which we were not clear on the procedures that we had and defined to deal with situations like this that occur in some cases in our offices.
The age at which workers retire in Colombia has again been controversial after statements by President Gustavo Petro and Finance Minister José Antonio Ocampo on their refusal to change the retirement age in the country.
The problem is that when you make the comparison with countries that are part of the Organization for Economic Cooperation and DevelopmentOECD or the European Union, Colombians can retire at a younger age.
In Colombia, men retire at 62, while women at 57. Compared to OECD countries, men retire at 64.2 on average and women at 63.5.