One of the main public defense agencies is the California Department of Justice, where the prosecutor and his team are tasked with investigating and bringing to justice companies that act unethically towards consumers.
California attorney Rob Bonta used National Consumer Protection Week to remind the public that this state has some of the strictest laws in the country precisely to make sure your rights are upheld, and his office is tasked with to do so to investigate companies that are non-compliant.
The main offenses currently attracting the prosecutor’s attention are those relating to housing abuse, predatory debt collection tactics and invasion of consumer privacy.
Regarding housing, the prosecutor reiterated that while evictions are allowed again, they must be carried out according to the law, without abuse, and with appropriate notices to tenants, for which he invited the public to report any irregularities. . . You can do this by emailing [email protected] and if you need legal support visit www.lawhelpca.org
Regarding debt collection, the prosecutor reminded the public that, by law, a debt collection company cannot harass a debtor or use abusive, intimidating or deceptive tactics to collect from him. If this happens, you can report it at oag.ca.gov/report
Every year, millions of dollars are stolen from consumers who fall for scam artists. But the tactics are very similar. Telemundo 52 Responde investigated and these are the most used.
And finally, Bonta reminded consumers that in California, you have the right to keep your personal information private and to demand that companies delete your data from their files.
You can also prohibit them from selling their information, and to sell the information of a child under 13, a company needs parental permission, so if you notice it’s not being tracked, report -THE.
When you file a complaint with the prosecutor’s office, your complaint will be assessed and it will be determined whether it is a case that the prosecutor’s office should investigate or if they refer you to another agency to bring you the support you need. Remember that this service is free, so take advantage of it.