Nintendo has pledged to repair faulty Switch Joy-Con controllers in more territories, including the UK, even if they are out of warranty.
In an update on Nintendo’s official support page (Opens in a new tab) (Thanks, Nintendo Life (Opens in a new tab)), the company states, “Nintendo prides itself on creating high-quality, durable products. Therefore, and until further notice, Nintendo is offering consumers who purchased the respective product in the EEA, UK and Switzerland that Joystick Response Syndrome repairs will be made free of charge within official Nintendo repair centers.
What Nintendo calls “reactivity syndrome” is better known as drift and occurs when a Joy-Con detects directional input when the controllers are not in use. Nintendo says this offer applies even if the problem is caused by wear and the 24-month manufacturer’s warranty has expired. However, the company reserves the right to refuse free repairs if the Joy-Con deviates due to accidental damage, unreasonable use, modification, or use with products not supplied.
While generally not groundbreaking, Joy-Con drift is an annoying flaw that has been a problem for many Switch gamers, so it’s good to see Nintendo rolling out fixes smoothly and at no cost to more territories. . This is already offered in some regions, including North America.
Earlier this year, a federal judge dismissed a Joy-Con misappropriation class action lawsuit because gamers signed Nintendo’s End User Agreement. Meanwhile, in the UK, consumer group Which? released a report claiming that the Switch Joy-Con Drift is on Nintendo, not consumers, as the problem is due to a “design flaw”.
Switch fans will want their controllers in full swing when The Legend of Zelda: Tears of the Kingdom launches on May 12. Last week, we got another look at the highly anticipated follow-up with a gameplay trailer that showed off some new paths and abilities for Link. . On top of that, Nintendo has unveiled a stunning Tears of the Kingdom-themed Nintendo Switch OLED console that will arrive shortly before the game on April 28 and will cost $359.99.
Take a look at our next switch games guide to all the big titles coming to Nintendo’s latest console.