From time to time, the PlayStation Network will experience issues. These issues can prevent you from playing online games, uploading photos, or messaging your friends. If you’re having trouble with any of these, chances are PlayStation Network isn’t working. Here’s what you need to know if PlayStation Network is down and how to check PlayStation Network status.
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How to Check PlayStation Network Server Status
PlayStation Network is an integral part of the PlayStation ecosystem. It’s the path that all online interactions should follow, whether it’s downloading games, playing online, or checking your trophy list. When it doesn’t work, there’s not much you can do on your PS4 and PS5, so we’ve put together this guide to help you check trusted sources and figure out if there’s a problem.
Check the official status page
The best way to check if the PlayStation Network is down is to open the official PlayStation Network server status page. This shows the status of all PlayStation Network services, including account management, games and social media, PlayStation Now, PlayStation Video, PlayStation Store and PlayStation Direct. If there is a problem with any of these services, it will appear here.
If you notice that there are issues with the PlayStation Network and the server status page does not show them, it could indicate a deeper issue. Check on social media platforms to see if other users are also having issues. If so, it is most likely that Sony cannot update the server status page to notify users.
For example, at the time of writing, there is an issue with all services using Amazon servers causing downtime for various services. However, the PlayStation Network server status page did not reflect this despite users sharing their issues on Twitter.