I show you what are the possible solutions to the most common errors in the SkyShowtime application
Sometimes it may happen that you try to access the SkyShowtime application and it does not work. Although the error may come from the application, in many cases it will be yours, either due to a configuration error, an outdated version of your operating system or a time of stop on the internet. For this reason, in collaboration with the Help Center of SkyShowtimewe have prepared one for you guide with possible solutions to the problems you are having with the SkyShowtime app.
Try playing different movies and series
The most common mistake with the SkyShowtime app is trying to play a series or movie from the app and it doesn’t work. The most common is that the file is damagedbeing the only solution to contact SkyShowtime and that customer service reports to the technical team.
Check SkyShowtime service status
SkyShowtime service may be down. It can be easily checked on the Service Status page which the platform has developed to inform all its users about possible app crashes.
Log out of the SkyShowtime app (or all devices)
Another solution that sometimes works is to log out of the SkyShowtime app and restart it a few minutes later.. And even do it on all devices (there is a function for that in the ‘account‘) in the event of saturation of the service.
restart your device
As it happens in other applications and platforms of streamingoften the problem with the application of SkyShowtime it is solved by restarting your device (computer, mobile, tablet, television or streaming device). Check here the list of devices compatible with SkyShowtime in case that is the problem.
Check your internet connection
If you logged in using your mobile data, you may not be covered. And if you have via Wi-Fi via router, the service may be down in your area. First of all, restart your router. If the problem persists, contact your web service provider.
Uninstall and reinstall the SkyShowtime app
If none of these actions solved the problem, uninstall and reinstall SkyShowtime app. Before reinstalling it, wait five or ten minutes to do so.
Update your operating system version
Are you using the recommended version of your operating system? Check it out in the Showtime Help Center.
Are you still having problems with the SkyShowtime app?
If despite everything the SkyShowtime application still does not work, contact SkyShowtime and the technical team will investigate the problem. The chat with an agent works from 11:00 a.m. and they will find the most suitable solution.
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