What there is to know
- After three years, the Rockland County COVID-19 Call Center will close.
- The last day of the Information Center will be Tuesday, February 28.
- The COVID-19 Information Call Center was launched in early March 2020 at the start of the pandemic due to the high volume of calls the Ministry of Health was receiving regarding the coronavirus.
NEW YORK – After three years, the Rockland County COVID-19 call center will close.
The last day of the Information Center will be Tuesday, February 28.
The COVID-19 Information Call Center was launched in early March 2020 at the start of the pandemic due to the high volume of calls the Ministry of Health was receiving regarding the coronavirus. The center provided information to schools, medical professionals, state agencies and community organizations about COVID-19 and vaccines.
In total, during his time, the center received 19,163 calls.
“As the pandemic began, our COVID-19 call center became a vital lifeline in keeping Rockland residents informed of our local situation,” said Rockland County Executive Ed Day, who assumed this difficult task at the start of the pandemic and applauded his tireless work to maintain it until this moment.”
According to Day and County Health Commissioner Dr. Patricia Schnabel Ruppert, after Tuesday, residents can get information about COVID-19 and schedule appointments for the COVID-19 vaccine by visiting https:// rocklandgov.com/departments/health/coronavirus-covid-19/ or by calling 845-364-2500.
“I commend our staff for their tireless efforts to help the community during this pandemic. As the number of calls related to COVID-19 continues to decline, the Health Department may redeploy staff to other critical health posts,” Ruppert said, adding that the public should continue to track their vaccinations, stay home and self-isolate when sick, wash your hands frequently, cover your mouth and nose when coughing or sneezing, and wear a mask in public places if you feel sick and need to go out , to prevent the spread of COVID-19 and other respiratory diseases.
Although the call center may be closed, information on COVID-19 will continue to be available. The New York State Department of Health website https://coronavirus.health.ny.gov/home, the CDC https://www.cdc. gov/coronavirus/2019-ncov/your-health/about-covid-19.html, and the New York State Department of Health’s Coronavirus Hotline at 1-888-364-3065 will continue to provide updated information.