Orlando Florida. – Passengers at Orlando International Airport (MCO) who are in the car rental area faced long waits to get the car they had rented for.
Many customers like Tamy, a passenger who planned her vacation months in advance, were affected despite advance payments.
According to what he told Telemundo 31, the car rental company indicated that they did not have a vehicle available.
“They didn’t tell us. We wanted to cancel and they charged us and we have to pay or it’s already been paid for the car. They’re not refunding us and we have no choice but to wait,” said Ada, who traveled from Houston to Orlando.
“We want to arrive at the hotel and rest so that we can start the day earlier. We are hungry,” he said.
Telemundo 31 tried to contact the AGC, but they could not get a response from the authorities.