:quality(85)//cloudfront-us-east-1.images.arcpublishing.com/infobae/HCI3GKUJ5NCB5KNGJRJAY2AKIQ.jpg "Viva Air: Peruvians stranded in Colombia ask the embassy for humanitarian flights to return home")
More than 100 Peruvians they are going through a real ordeal Colombiaafter which from one moment to another the airline live air canceled its operations, blocking hundreds of passengers in several countries.
Viva Air cancels flights and affects more than 300 Peruvian passengers stranded in Lima and Cusco
Many people have denounced having been taken off the plane without giving them any explanation and escorted by the police. “Go to Migrations,” the airline staff reportedly told them.
The tension in this country is growing, because many of our compatriots do not have enough money to cover their expenses and must return to Peru as soon as possible, so to act quickly, a group of passengers wrote a letter to the embassy of Peru in Colombiarequesting a humanitarian flight.
“Given the events of today, the 27th, we inform you that we are more than 100 passengers affected by Viva Air, which speculates that the closure of its operations is in all destinations, thus leaving us adrift. and our luck. We have no economic option to return to our country, Peru,” reads the first part of the letter.
Viva Air suspends operations: chaos and despair of passengers stranded at airports in Peru and Colombia
About 100 Peruvians are stranded at Bogotá airport without being able to board, while dozens arrive in Lima unaware that the airline has canceled operations and cannot find anyone to provide them with information.
“The company live air violated the international code for the protection of tourists and passengers in general. We implore, we implore and we implore that your main agenda today, the 28th of the present, is this issue, because we absolutely all want the Peruvian State to bring us back to our homeland soon, ”they stressed.
After the cancellation of Vivar Air operations, Indecopi said this morning through the head of Lima Norte, that there are more than 300 passengers to date who are stuck in different parts of Peru. This ensured that it is a blow for the users, since the airline did not communicate which of the actions they would take on this problem.
Latam offers free transfer to passengers stranded by Viva Air suspension
Users who had a trip planned within the next three days will be able to visit the Latam sales counters at Jorge Chávez International Airport to access this protection.
“Indecopi always has an advance referral intervention for people who have individual issues such as tickets, rescheduling, cancellations, but this allows us to provide all possible guidance and information within our power. When events like this occur, in which a cancellation appears from moment to moment, a clear irresponsibility is seen on the part of this airline towards its own passengers, this is where Indecopi comes in through through our offices inside the airport to control and verify the information and record these facts which will allow us to subsequently initiate the procedure in accordance with our attributions”, he specified.
In his statement to the public, live air said: “Today, Civil Aeronautics issued a communication acknowledging the interests of various third parties regarding Viva’s urgent request to allow its integration with a stronger and broader group of airlines. This unprecedented decision by the entity will lead to further delays in decision-making, for which Viva is forced to announce, unfortunately, the suspension of its operations with immediate effect.
“While operations are suspended, Viva will continue negotiations with creditors under the procedures of Executive Order 560 -PRE-, and will endeavor to preserve its ability to restart operations at a later date, assuming that Civil Aeronautics immediately approves the ongoing alliance”, a- he added.