Clashes between passengers in El Dorado due to the suspension of Viva Air travel: “They canceled our flight but before they received our suitcases and the money”

After the announcement of live air of suspend its operations In Colombia, tens of national and international passengers they spent the night in different airports in the country protesting to demand that low-cost airlines and the Colombian air authorities provide them with solutions to be able to reach the destinations to which they were traveling.

One of the most shocking videos was released on the night of Monday February 27, where one of the affected passengers claimed that before the airline officially announced it was halting operations, they were subjected To your check-in as usual and even accepted the extra money which must be paid when a piece of baggage exceeds the authorized weight.

“They canceled our flight, but before that we received suitcasesThey even had the nerve to accept us the extra money for the weight of the luggage. There are people who have managed to pass Migration. They tell us that they reimburse us but it takes time 15 days. There are people who don’t live in the countryside.” The obviously frustrated passenger is told in one of the recordings that have been circulating on social media.

The situation would be the same for low-cost users traveling from the Jose Maria Cordova Rionegro Airport, in Antioch. Through his Twitter account, the local newspaper Mine is shared a recording in which affected passengers are seen banging the windows of Viva Air to demand a quick solution to the situation from the airline.

As the hours go by, we will learn that the travelers concerned had to spend the night in the terminals due to the lack of a solution on the part of Viva Air and the Civil aeronautics.

On the 4:00 a.m. from this Tuesday, February 28, Radio Blue announced that at Rionegro airport, dozens of low-cost users crowded in front of other airlines’ points to prevent other passengers from flying until the authorities give them a solution.

The situation was confirmed by the José María Córdova airport, an air terminal which called on travelers to remain calm and not to obstruct the passage of other passengers moving through the area.

“We call for calm and a concerted solution and not for de facto measures that affect other passengers. We understand how difficult this situation is, but we ask that you do not obstruct the passage of other passengers. This airport, which has overcome so many challenges alongside Colombians, will remain firm in overcoming new challenges and offering its services to everyone,” chanted the terminal.

A similar situation occurred in the El Dorado Airport, in Bogotáwhere the passengers concerned made a human chain to prevent others from boarding their flights due to lack of response from Viva and the airline authorities, this is how the FM radio.

“(Long live) left the airport, they took out the posters, everything that identified them. What happened at the El Dorado airport embarrasses me, what happened to us and what continues to happen to us is something outrageous.ensured the On the radio an Argentinian traveler affected by the cessation of low-cost operations who, in addition, maintained that now what matters most to them is that the authorities provide them seats on other airlines to be able to return home.

The situation was no stranger to low-cost airline users who were stuck in the Cartagena Rafael Núñez International Airportwho also raised their voices of protest inside the terminal to demand a quick solution to the cancellation of flights, as reported by the local newspaper The universal.

According to Semana magazine, they are more than 18,000 passengers of Viva Air, which from this Tuesday, February 28, are affected by the cessation of operations of the low-cost airline.

In the meantime, according to information obtained by the FM radiothere Civil aeronautics established a Unified Command Post (PMU) in the Bogota El Dorado Airport to, with other airlines, seek a rapid mobility solution for passengers stranded in the various terminals of the country.

The station also learned that the Guillermo Reyes, Minister of Transportis on its way to Bogotá airport to, hand in hand with the air authorities, provide a rapid solution to the travelers concerned.